Privacy Rules
Your data is collected solely for the purpose of offering you our services in the best conditions. Our company is committed to respecting the confidentiality of your data. Below you will find details on how your personal information such as your name, address, email, etc. will be used. These rules apply exclusively to data collection on illusioncity.ae via contact forms.
By using the site and submitting any form, you agree to the collection of the personal information described below, processed for the purposes listed here:
What information is collected?
Depending on which form you complete, we may collect general contact details — first name, family name, postal address, phone number, email address — together with any information specific to the service you request.
What do we do with your information?
The purpose of collecting your data is to respond to your information requests in relation to the services and products offered on illusioncity.ae (ticket enquiries, pricing information, group quote requests or general information).
Customer communication: Using your data, we may contact you as we consider this exchange an integral part of our service. We may use your email and/or postal address to inform you of our news, promotions and third-party offers that may interest you. You can unsubscribe at any time by clicking the "Unsubscribe" link at the bottom of each email.
Sharing of your information
The information we collect for illusion Dubai is not sold, rented or passed on to outside companies for their own use.
Deletion of your personal information
Where your details are stored so we can send feedback emails (see the customer communication section above), you may unsubscribe at any time via the dedicated link at the end of each message.
What are cookies?
The site illusioncity.ae uses cookies, a common practice on many websites. Cookies are small amounts of information stored in text files that are saved on your computer when you visit illusioncity.ae. The information stored in these files will be sent back to our server on your next visit.
What are cookies used for?
Cookies have two functions: facilitating navigation on a website, and collecting information, such as remembering the contents of your shopping cart or your user account password. Thanks to this, on your next visit to illusioncity.ae, you will find the items you had placed in your cart, and you won't need to enter your password to log in.
Do cookies store personal information?
Our cookies do not store personal identity information and they neither damage your device nor alter files saved on it.
We use the following types of cookies:
Functional cookies: Functional cookies are used to facilitate your navigation on illusioncity.ae. A cookie checks whether the user has closed an explanatory pop-up so it doesn't reappear on each visit. A cookie is also used to stop displaying the cookie information bar once the user has closed it.
Analytics cookies: These cookies allow us to analyse the browsing behaviour of visitors to illusioncity.ae. We use them to improve the user-friendliness of the site where applicable.
Advertising cookies: These cookies allow us to analyse the relevance of the advertisements we publish on illusioncity.ae. This way, we can identify and display the advertisements and promotional offers that best match your interests.