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Frequently Asked Questions

Everything you need to know before, during and after your visit.

Before Your Visit

Booking online is strongly recommended, especially on weekends, public holidays and school breaks. It guarantees your preferred time slot and avoids queuing at the door.
Opening times are Monday to Thursday 10:00 - 22:00 and Friday to Sunday 10:00 - 23:00. Public holidays can shift these hours — the booking calendar always shows the real availability.
Completely. The exhibits engage toddlers, teenagers and grandparents differently — everyone walks out having noticed something the rest of the group missed.
Yes! Groups of 11 or more can book directly through our website. For school visits, corporate events or team building, contact us by email for a tailored experience.

During Your Visit

Count on 45 minutes to 1.5 hours inside. Visitors who pause to film every illusion tend to stretch it to two hours — and nobody regrets it.
Absolutely — we encourage it! Every room is built for great photos. Capture each mind-bending moment and share it on social media. Don't forget to tag us!
Step-free access covers most of the museum. If your visit needs specific accommodations, drop us a note in advance and we'll prepare accordingly.
No lockers on site, but small bags and backpacks can stay with you throughout the visit. Travelling light makes the photo stops easier.

Tickets & Pricing

Adult (age 18+): AED 95 · Child (age 4–17): AED 75 · Reduced: AED 85. Children aged 3 and under enter free (one per paying adult or reduced ticket). Prices may vary by time slot.
The reduced rate applies to Students, teachers, disabled persons. Please carry a valid photo ID or proof of status — the team may ask to see it at the entrance.
See our refund policy for the full conditions. Bookings can be rescheduled online up to 3 hours before the selected time slot.

Getting Here

We are located at EC011, The Wharf Mall, Bluewaters Island, on Bluewaters Island, at the foot of Ain Dubai. You can't miss it!
Bluewaters offers paid underground parking — free for the first 3 hours, which comfortably covers the visit. Valet parking is also available at The Wharf Mall.
Yes! The nearest metro stations are Nakheel and Sobha Realty on the Red Line. Bluewaters is also connected by RTA ferry from Dubai Marina and by bus.
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